Privacy Policy

We keep this simple because we think that's how it should be. The Derwent Bathroom Company takes your privacy seriously. This page explains what information we collect, why we collect it, and how we use it.

Who we are

The Derwent Bathroom Company is a sole trader based in Borrowash, Derbyshire, operated by Simon. We are the data controller for any personal information you provide to us.

• Email: info@derwentbathrooms.co.uk
• Phone: 07443 499009

What information we collect

When you get in touch through our website, we collect:

• Your name
• Your email address
• Your phone number
• The details you share about your project

We only collect what you choose to give us. We don't use tracking pixels, ad networks, or third-party analytics tools that follow you around the web.

Why we collect it

We use your information to respond to your enquiry and provide you with a quote. That is it. We will not add you to a mailing list or pass your details on to anyone else.

Our lawful basis for processing your information is legitimate interest — you have contacted us to discuss a project, and we need your details to get back to you.

How long we keep it

We keep enquiry details for as long as is reasonable to manage your project and any follow-up, typically no longer than two years. If you would like us to delete your information sooner, just ask.

Who we share it with

Nobody. We do not sell, rent, or share your personal information with third parties. Your enquiry stays between you and Simon.

Your rights

Under UK data protection law, you have the right to:

• See the information we hold about you
• Ask us to correct anything that is wrong
• Ask us to delete your information
• Object to how we are using it

To exercise any of these rights, contact us at info@derwentbathrooms.co.uk. We will respond within 30 days.

If you are unhappy with how we have handled your information, you can contact the Information Commissioner's Office (ICO).

Cookies

This website does not use cookies to track you. We may use a small number of technically necessary cookies to make the site function correctly — these do not identify you and are not used for marketing.

Changes to this policy

If we ever update this policy, the revised version will appear on this page with an updated date at the top.